Shipment

Orders placed on business days before 3:00 PM are shipped the same day. We deliver Monday through Saturday.

Shipping Costs & Delivery Times

• Netherlands (DHL & PostNL)
  • Under €150: €6.95 | Over €150: Free shipping
  • Delivery: Next business day (mostly) 1-2 days during busy periods
• Belgium (DHL & PostNL)
  • Under €200: €9.95 | Over €200: Free shipping
  • Delivery: 1-2 business days
• Germany (DHL)
  • Under €200: €9.95 | Over €200: Free shipping
  • Delivery: 2-3 business days
• France (DHL)
  • Under €200: €9.95 | Over €200: Free shipping
  • Delivery: 2-3 business days
• Rest of EU (DHL)
  • Under €300: €14.95 | Over €300: Free shipping
  • Delivery: 2-4 business days
• Switzerland (DHL)
  • Under CHF 300: CHF 19.95 | Over CHF 300: Free shipping
  • Delivery: 5-6 business days
• United Kingdom (DHL)
  • Under £400: £25 | Over £400: Free shipping
  • Delivery: 5-6 business days
  • DHL Express available: £35 (faster delivery)
• United States (DHL)
  • Under $500: $45 | Over $500: Free shipping
  • Delivery: 4-7 business days
• Canada (FedEx / DHL)
  • Under CAD 500: from CAD 60 | Over CAD 500: Free shipping
  • Delivery: 4-6 business days
• Rest of World (DHL)
  • Under €500: €40 | Over €500: Free shipping
  • Delivery: varies by destination

Important Information

• All prices include VAT (where applicable)
• Track & Trace with every order
• For non-EU countries: import duties and local taxes may apply

Returns

• 14-day return policy
• Free return label when choosing store credit
• Return costs for refund: from €6.90 (NL) / €9 (EU)
• We recommend sending returns with tracking and insurance

Questions? Contact our customer service: webshop@lemarais.nl or +31 (0)43 325 1156

Item out of stock?

In rare cases, an item may be out of stock after you place your order. If this happens, we will personally contact you by email or phone.

You then have two options:

• Adjust – We’re happy to help you find a great alternative (different color, size, or similar item)
• Cancel – We’ll refund your payment immediately (1-2 business days)

We’re here to help!